Refund policy
Refund Policy
Last Updated: July 10, 2026
At Taramico, customer satisfaction is important to us. We stand behind the quality of our products and strive to ensure every customer has a positive shopping experience.
Please read this Refund Policy carefully before making a purchase.
30-Day Refund Eligibility
We offer eligible refunds within 30 calendar days from the date your order is marked as delivered.
We do not accept returns. Instead, we evaluate refund requests based on the circumstances outlined below.
To qualify for a refund, your request must be submitted within the 30-day eligibility period and meet one or more of the conditions listed in this policy.
Refunds May Be Approved For
Refund requests may be considered if:
- You received a damaged product.
- You received the wrong item.
- Your order arrived with missing items.
- Your product arrived defective due to a manufacturing issue.
- Your package was confirmed lost in transit by the shipping carrier.
- Your order was never delivered despite successful shipment confirmation, after an investigation has been completed.
Supporting evidence such as photographs, videos, or other documentation may be required before a refund can be approved.
Non-Refundable Situations
Refunds will generally not be issued for:
- Change of mind after purchase.
- Ordering the wrong product or variation.
- Incorrect shipping information provided by the customer.
- Delivery delays caused by the shipping carrier that are outside our control.
- Normal wear and tear.
- Damage resulting from misuse, improper handling, unauthorized modifications, or failure to follow product instructions.
- Requests submitted more than 30 days after delivery.
No Returns
Taramico does not accept product returns.
In most cases, customers will not be required to send products back in order for a refund request to be evaluated. If additional information is needed, our support team will contact you.
Refund Review Process
Each refund request is reviewed individually to ensure fairness and accuracy.
To submit a refund request, please include:
- Your order number
- Full name
- Email address used for the purchase
- A detailed description of the issue
- Clear photos or videos showing the problem (if applicable)
Providing complete information helps us process your request more quickly.
Refund Processing
If your refund request is approved:
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 5–10 business days for the refund to appear on your account after it has been processed.
- Processing times may vary depending on your bank or payment provider.
If your refund request is denied, we will provide an explanation whenever possible.
Late or Missing Refunds
If you have been notified that your refund has been approved but have not yet received it:
- Check your bank account again.
- Contact your credit card company or payment provider, as processing times may vary.
- Contact your bank, as refunds can take several business days to post.
If you have completed these steps and still have not received your refund, please contact us.
Order Cancellations
Orders may only be canceled before they have entered processing or fulfillment.
Once an order has been processed or shipped, it cannot be canceled. If an issue occurs after delivery, you may submit a refund request in accordance with this policy.
Fraud Prevention
Taramico reserves the right to deny refund requests that appear fraudulent, abusive, or inconsistent with this Refund Policy. We may request additional information to verify claims before issuing a refund.
Policy Updates
We reserve the right to modify or update this Refund Policy at any time. Any changes will become effective immediately upon being posted on our website.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Contact Us
If you have any questions or would like to request a refund, please contact our support team:
Taramico
Email: taramico@laelgroupllc.com