Shipping policy

Shipping Policy

Last Updated: Aug 7, 2026

Thank you for shopping with Taramico.

We are committed to processing and delivering your order as quickly as possible.

Order Processing

  • Orders are processed within 2–3 business days after your purchase is placed.
  • Processing times may be slightly longer during holidays, sales, or periods of high order volume.

Shipping Times

Once your order has been processed, it will typically arrive within 2-6 business days, depending on your location and the shipping carrier.

Estimated total delivery time: 4–9 business days (processing + shipping).

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (when available) so you can monitor your shipment's progress.

Shipping Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to factors beyond our control, including severe weather, carrier delays, customs processing, or high shipping volumes.

We appreciate your patience and understanding in these situations.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Taramico is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: taramico@laelgroupllc.com

We appreciate your business and thank you for choosing Taramico.

🛡️ Transit & Package Damage Insurance Terms

1. Scope of Coverage

Every order covered by Taramico VIP Transit Insurance is protected against:

  • Physical Damage in Transit: Package arrived crushed, cracked, or water-damaged by the carrier.

  • Loss in Transit: Carrier tracking shows "Lost" or has not updated for more than 15 consecutive business days.

  • Defect on Arrival: The device fails to power on upon unboxing.

2. Exclusions (What is NOT covered)

Transit protection does not cover:

  • Incorrect shipping address entered by the buyer at checkout.

  • Package delivered successfully to the correct address as confirmed by carrier tracking, but stolen after delivery ("Porch Piracy"), unless accompanied by an official police report.

  • Buyer's remorse or accidental selection of the wrong bundle size.

3. Claim Requirements & Process

To submit an insurance claim for a damaged or missing order:

  1. Contact customer support at taramico@laelgroupllc.com within 7 calendar days of delivery (or within 20 days of order dispatch for lost packages).

  2. For damaged units, provide clear photographic or video evidence showing:

    • The damaged outer shipping box/package.

    • The damaged Taramico unit and serial number.

  3. Upon claim approval, Lael Group LLC will issue a 100% full refund or order credit within 24–48 business hours. No physical return shipment required.